Jita Wine's Privacy Policy – Your Data Is Safe With Us

1 What Information We Collect

When you register and use Jita Wine, we collect certain necessary information. This data falls into two categories: information you provide directly, and information collected automatically.

Personal Identity Information:

• Full name & date of birth
• Phone Number & Email Address
• National ID (NID) or passport number (for KYC verification)
• Residential address

Financial Information:

• Mobile banking number (Mobile Pay, Nagad, Rocket)
• Bank account details (where applicable)
• Transaction history and amounts

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Platform activity logs (login times, betting history)
• Cookies & Session Data

2 How We Collect Information

Jita Wine collects your information through several methods. It is our responsibility to keep you informed about each of them.

3 Purpose of Data Use

Jita Wine uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

• To create and manage your account.
• To complete age and identity verification (KYC).
• To process deposit and withdrawal transactions.
• To send you bonus and promotional updates (with your consent).
• To ensure platform security and prevent fraud.
• To fulfill legal obligations and assist regulatory authorities.
• To conduct analytics for improving our services.
• To provide customer support and resolve complaints.

4 Data Sharing Policy

Jita Wine is committed to your privacy and limits data sharing with third parties. Information may only be shared in the following circumstances:

• Payment Partners: Only the minimum necessary information is shared to process transactions through payment services such as Mobile Pay, Nagad, and Rocket.
• Legal Authorities: We are required to disclose information when ordered by a court or upon a lawful request from a government authority.
• Security Audit Body: Information may be shared with authorized agencies for KYC and anti-money laundering verification.
• Technology Partners: Trusted technology providers who support platform operations may access limited data, and are bound by strict contractual obligations on how they may use it.

5 Cookies & Tracking

Jita Wine uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential cookies: These are strictly necessary to maintain your login session and ensure platform security.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Data is collected to understand how users interact with the site.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Data Security Measures

Jita Wine employs industry-standard security measures to protect your data, and our security team continuously monitors our systems.

• 256-bit SSL/TLS encryption applied to all connections.
• Passwords are stored using bcrypt hashing and are never stored in plain text.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) available.
• Automated system for detecting suspicious activity.
• Database backups are stored on encrypted servers.

7 Data Retention Period

Jita Wine does not retain your data indefinitely. A specific retention period is defined for each category of information.

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by law.
• Transaction records: 5 years (in compliance with financial regulations).
• Support conversations: 2 years.
• Log files: 90 days.
• Cookie data: 30 days to 1 year (depending on cookie type).

8 Your Rights

Under Jita Wine's Privacy Policy, you have several important rights. Contact our support team to exercise any of them.

9 Minor Protection

Jita Wine is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• If a user is found to be a minor, their account and all associated data will be permanently deleted.
• If you become aware of a minor holding an account, please contact us immediately.

10 Policy Updates

Jita Wine may update this Privacy Policy as needed. When changes are made, we will notify you through the following methods:

• The last updated date on this page will be revised accordingly.
• For major changes, a notice will be sent to your registered email address.
• A pop-up notification may be shown when you log in to the platform.

Continued use of Jita Wine after any changes take effect will be considered acceptance of the updated policy.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to reach out. We're always ready to help.

• Email: support@jitawine.biz
• Live Chat: Available 24/7 on the platform
• Help Center: Help Center Page